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How long will my website take to be completed? |
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Approximately 2-6 weeks depending upon the complexity of
the project. |
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Do you need the signed contract and the deposit in order
to begin working on my site? |
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Yes, both the contract and the monies to begin work are
required, |
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Who do you use for hosting and domain name registration? |
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We use
GoDaddy.com and HostGator.com. These are national
companies with redundant systems, daily backups, and
24/7 tech support. If you utilize our services, we
will handle everything for you. |
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How do I get my web site content to you? |
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Via
our online ticket system, email,
in person, by mail, or via fax. We can accept CDs
and DVDs with PDF's, Macro Media Flash (.fla & .swf), Word docs, Excel
Spreadsheets, PowerPoint (.ppt), Photoshop (.psd & .png),
HTML (FrontPage/Dreamweaver), JPG, GIFs, TIFF, Vector,
BMP files. |
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What happens when my site is complete? |
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When your site is
completed it will be prepped and
submitted to the search engines. A website will
start appearing with the search engines within 3 days to
3 months. Within a few days of completion you will receive an invoice for the final
payment and a CD-ROM backup copy of the entire site. |
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What if I have already bought a web site template off
the internet that I want to use? |
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We can
certainly integrate the template into your website.
Simply inform Lanitech during the proposal phase and we
can adjust the pricing accordingly. |
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What about Email? Who sets that up? |
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If you
choose hosting with Lanitech we will set up the email accounts
on a web server. If you are hosting it
independently, we can assist with the email setup on the
web server. |
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How do I set up my email on my computer? |
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The
instructions to set up email on your computer will vary
slightly depending upon which email client you will be
using (Outlook, Outlook Express, Eduora) etc.
Common settings are demonstrated below:
POP3 server: mail.YourDomainName.com
SMTP: mail.YourDomainName.com |
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I need a logo designed. Do you do that? |
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Yes.
This will be one of the questions our Lanitech
representative will ask during your initial consultation. |
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Can you create other marketing materials such as business
cards, letterhead, and brochures? |
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Yes.
Please ask your Lanitech
representative about your additional marketing needs.
The hourly rate for these services varies from other
services and rates. |
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How long will it take for my site to appear on the
search engines? |
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We utilize the search
engine's free submittal tools to submit each
website to the search engines. It can take anywhere from 3 days to 3 months
for a search engine to crawl the site, based on their
individual crawl rate. |
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I have changes to my existing web site. How long
will it take you to post my changes / updates? |
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We complete most minor changes within
2-5 business days. |
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How much do you charge for maintenance and web site
changes / updates? |
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Our rates vary depending upon the service being
provided. We require a 1/2 hour minimum for any
website changes. |
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What types of payment do you accept? |
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We accept
personal & business checks, money orders, cashier's
checks, cash, VISA, MasterCard, American Express,
Discover. |
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Do you provide W-9 Service? |
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Yes we do
and will provide a Lanitech W-9 form upon
request. |
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When do I pay for my domain name registration and
hosting fees? |
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Domain name registration and hosting fees are contained
in the Web Development Agreement Contract and are due
upfront. It includes service for 1 year.
When the service expires each client will be billed annually thereafter for the upcoming
year. |
